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    Digital Operations & Optimization

    Go-live is just the beginning. Our market-defining Digital Operations & Optimization program enables continuous improvement after launch through an agile model that provides access to the full spectrum of capabilities within our agency.

    Digital Optimization Solution - Verndale

    Much More Than Managed Services

    Verndale's Digital Operations & Optimization services go beyond management to continuously monitor and improve the customer experience in an increasingly connected world. With Verndale's tried-and-true tools and expertise, you can discern what's working in your digital landscape, identify friction, and adjust accordingly. Our teams help organizations evolve alongside their customers, stay ahead of change, and capitalize on opportunities.

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    Digital Optimization Solution - Verndale

    Our Expertise

    Digital Optimization Accordion

    Digital Experience

    Whether it’s a public website, intranet, or customer portal, continuous improvement of your digital experiences and effective measurement of their performance is key to unlocking business value.

    Commerce

    In the world of e-commerce, even small optimizations can have outsized impact and downtime is lost revenue. Our program covers you on both fronts.

    Salesforce

    Our Optimization for Salesforce program helps our clients speed up their sales operations, gain better visibility into their data, and integrate with other systems through incremental improvement.

    These folks help lead the charge

    • Liz

      Elizabeth Spranzani

      Chief Technology Officer

    • David Kovner

      Chief Client Officer

    • Jonathan Tatlow

      Chief Strategy Officer

    • Nate Palmer

      VP, Digital Operations & Optimization

    • George Schwartz

      VP, Project Management

    • Christina Watts

      Senior Strategy Lead

    • Richard

      Richard Cabral

      Technical Director

    • Doug

      Doug Yoder

      Technical Director

    Success Stories

    fpo
    WilmerHale's online presence needed to reflect its firm's professional achievements and bring its A-List recognition status to the forefront through content and design.

    WilmerHale

    Sitecore

    BlackHawk Industrial
    Verndale developed a refined and modern digital strategy to help BlackHawk face its new challenges of merging multiple technical systems into one holistic user experience.

    BlackHawk Industrial

    Optimizely