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 What We Do
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CMS & DXP

Commerce

Customer & Cultural Intelligence Research

Design & UX

Digital Marketing

Digital Operations & Optimization

Salesforce CRM & CPQ

Strategy

Technologies

BigCommerce

Optimizely

Salesforce

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Webflow

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Contentful

Inriver

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 Ways to Get Started

CMS Platform Assessment

Digital Commerce Operations Workshop

Discover the Art-of-the-Possible

Ecommerce Platform Assessment

Google Ads Assessment

Google Analytics 4 Migration

Optimizely Spire Readiness Assessment

Verndale EQ

XM Cloud Assessment

Our Insights

 What We're Thinking

The Tech to Optimize Website Product Search

CMS & DXP

9 Steps on the Path to Personalization

Digital Marketing

Demystifying Digital Experience Platforms (DXP)

Customer Experience
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    BigCommerce

    Whether you're launching a new website, innovating and enhancing your current platform, or mitigating an implementation that didn't go as planned, we can help you launch fast, innovate faster, or get back on track. As a BigCommerce partner, we specialize in crafting user-friendly, modern storefronts that maintain your brand identity and drive optimal customer experiences. Our extensive commerce expertise covers B2B, B2C, B2B2C, and marketplaces, allowing us to create fast and seamless custom solutions.

    BigCommerce

    Our Expertise

    Webflow

    Experience Design

    We design intuitive, high-performing storefronts for BigCommerce clients. Our Experience Design team can create a fully customized headless, engaging, and ADA-compliant experience using BigCommerce's Stencil

    Commerce

    Our experience building complex commerce solutions on multiple platforms runs deep, including B2B, B2C, B2B2C, and marketplaces. Whether we're developing a bespoke BigCommerce theme with multi-store capability, a headless customer experience, or a custom feature, our development focus is on being fast, lightweight, responsive, and flexible.

    Integrations

    Regardless of your requirements, our team guarantees seamless, synchronized BigCommerce integrations. We fine-tune any function, from building integration layers and connecting them to multiple client systems to developing custom intricate connectors utilizing BigCommerce's API and pre-built connectors. Our approach enhances your storefront's capabilities in personalization, customer engagement, digital marketing, and analytics.

    Strategy

    Strategy is a common thread in each phase of designing and developing a tailored solution that suits your business and captivates your customers. Our strategy practices inform various teams about potential cascading change and give us a clear blueprint to steer you away from detrimental impacts on your brand and storefront. Our digital strategists identify audience, intent, and behavioral needs that help inform data-driven decisions that produce results.

    Digital Marketing

    We help bolster omnichannel commerce, optimize conversions, and empower your revenue potential while guiding customers from awareness to brand advocacy. Various companies allocate money to pay-per-click or other customer acquisition strategies but rarely optimize this traffic past the top of the funnel. We tailor our services for any business size or industry and utilize techniques such as A/B testing and tuning to help gather the data for conversions.

    Data Modeling & Migration

    When projects carry existing data accrued over the years, we present an optimal, custom migration blueprint, ensuring end-user and business continuity. Using the BigCommerce ecosystem, we create a robust and trusted plan to handle your existing data. From there, we develop a data model, ensuring the data reliably migrates to its destination. As needed, we'll recognize data quality issues and eliminate any data debt.

    Maintenance & Optimization

    Our BigCommerce support services guarantee your ecommerce's seamless operation. Choose tailored support, monthly maintenance, development partnership, or our platform evaluation to enhance your tech stack. For platform issues, our Project Rescue sets your business on a growth path. And if you need to identify or rectify technical issues, our Code Audit can help.

    These folks help lead the charge

    • Liz

      Elizabeth Spranzani

      Chief Technology Officer

    • Jeff Pratt

      Commerce Practice Director

    • Thomas John

      Commerce Practice Lead

    • Bill Cronin

      Technical Director

    • Chris Anthony

      Creative Director

    • Joe Fusco

      Technical Director, Front End

    • Doug

      Doug Yoder

      Technical Director

    • Karen

      Karen Doyle

      Senior Visual Designer